Instructor: Don Turnbull
Phone: (512) 232-3508
Office: SZB 562C
Office Hours: by appointment
Class Meeting Times: 12:00 - 3:00PM, Tuesday
Classroom: SZB 546
Course Website: http://www.ischool.utexas.edu/~i385q
TA: Larry Archer
This course surveys Knowledge Management systems that enable the access and coordination of knowledge assets. Technologies reviewed will include intranets, groupware, weblogs, instant messaging, content management systems and email in both individual and organizational contexts. Students will use these KM technologies, review case studies, research methods of knowledge organization and analyze and design KM processes and systems.
- Participate generously in discussions, attend class regularly, and complete assignments according to the course schedule.
- Understand the history, state-of-the-art and future of Knowledge Management System applications.
- Use and evaluate Knowledge Management Systems to facilitate individual and group work.
- Develop a thorough review of Knowledge Management application type, both historical and speculative.
- Review a book related to the topics discussed in this course.
- Originate and distribute research on a Knowledge Management System topic.
- Davenport, Thomas H. & Prusak, Laurence (2000) Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.
- Rheingold, Howard. (2002) Smart Mobs: The Next Social Revolution. Perseus Publishing. Smart Mobs blog
- Kelly, Kevin. (1994) Out of Control: The Rise of Neo-Biological Civilization. Perseus Books Group. Also online at: www.kk.org/outofcontrol/
- Weinberger, David. (2003) Small Pieces Loosely Joined: A Unified Theory of the Web. Perseus Publishing. Web site for Small Pieces.
- Malone, Thomas W. (2004) The Future of Work . Boston, MA: Harvard Business School Press.
Recommended (not required)
- Nonake, Ikujiro & Takeuchi, Hirotaka. (1995) The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation.
- Choo, Chun Wei. (1998) The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions.
Book Report Book Options (not required)
- Beniger, James R. (1989) The Control Revolution: Technological and Economic Origins of the Information Society
- Choo, Chun Wei (1998) The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions
- Crumlish, Christian (2004) The Power of Many: How the Web is Transforming Politics, Business and Everyday Life. Web site for The Power of Many
- Lessig, Lawrence (2001) The Future of Ideas: The Fate of the Commons in a Connected World
- Levine, Rich & Christopher Locke, Doc Searls and David Weinberger (2000) The Cluetrain Manifesto: The End of Business as Usual
- Nonake, Ikujiro & Takeuchi, Hirotaka (1995) The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation
- Oldenburg, Ray (1999) The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community
- Surowiecki, James (2004) The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations
- Watts, Duncan J. (2003) Six Degrees: The Science of a Connected Age
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